Privacy Policy

Last updated: July 1, 2024

Overview

Max's Electric Bikes and its parent, subsidiaries, and affiliated entities (including Highline Imports, LLC, "we," "us," or "our") respect your privacy and are committed to protecting it through this Privacy Policy.

This Policy explains what information we collect, how we use it, when we share it, and the choices you may have when using our website, related applications, and in-store services (collectively, the "Services").

Information We Collect

Personal Information

Name, email address, phone number, and mailing address
Information submitted through test ride or service forms
Event registrations and inquiries
Purchase-related information (if applicable)
Communications with our team (online, phone, or in-store)

Non-Personal / Usage Information

Device type, browser type, and operating system
Pages visited and actions taken
General location data (via IP address)
Aggregated analytics information

Cookies & Tracking Technologies

We use cookies and similar technologies to ensure our website functions properly and to improve your experience. These tools may collect usage details, approximate location (via IP address), and basic device/browser information.

You can adjust cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.

How We Use Your Information

To provide and maintain our Services
To process test ride bookings and service requests
To respond to inquiries and customer support requests
To improve our website and store experience
To comply with legal obligations and prevent misuse

We may share information with trusted service providers who help operate our website and business operations (such as hosting, communications, analytics, or scheduling tools).

We may also disclose information if required by law, to protect rights and safety, or in connection with a business transaction such as a merger, acquisition, or asset sale.

We do not sell your Personal Information in the ordinary sense of selling customer lists for money.

Your Choices

You may unsubscribe from marketing emails at any time (if offered).
You can control cookies through browser settings.
You may request access, correction, or deletion of certain information, subject to legal limitations.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact:

Highline Imports, LLC
Email: peter@maxselectricbikes.com
Website: www.maxselectricbikes.com